Common purchase queries answered

Orders and Shipping

We completely understand how important your order is to you. You can expect your order to be delivered within 3 – 5 days after it’s shipped.
Click on it to proceed.On the “My Account” page, you’ll find the option to “Register” if you don’t already have an account. Click on this option to begin the registration process.

Once you registered an account, you can change the shipping address after visiting my account.

Once your order is packed and a manifest generated we will add the shipping details in your order. you will receive the email for same.
No, we don’t keep any information regarding payment, we use razorpay to process paymemts.
Yes. we ship orders in a single package to make tracking easy.
If you need to return or exchange an item

Returns and Exchanges

We do not offer exchanges or refunds on sale items. All sales of discounted products are final. 
We allow exchange for misprinted or damaged product. kindly send us an email at moc.trhseetobfsctd@troppus, mentioning your order number and the reason for the return.
Please do note that you need to raise a request for the claim within 5 days of the delivery. unbox the package carefully. If the package was damaged while opening it with the scissor or any other sharp object, refunding will not be possible. Please make a unboxing video without any pauses to make the process smooth.
Kindly send us an email at moc.trhseetobfsctd@troppus, mentioning your order number and the reason for the return. Please do note that you need to raise a request for the claim within 5 days of the delivery. Please do prepare an unboxing video of the package for smoother process.
If you have noticed any damage on the package while receiving it from the courier, kindly mention the damage in the remark while signing. This will help us in claiming the refund from the courier service. Kindly send us an email at moc.trhseetobfsctd@troppus, mentioning your order number and unboxing video.
You can contact us through email or on whatsapp support chat.
Kindly send us an email at moc.trhseetobfsctd@troppus or on whatsapp, mentioning your order number and with the reason.
You can cancel the order with in a day max, if we have started the printing process we will not be able to cancel it.

Yes we allow pre orders for sold out products.

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